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A small business owner's desk in morning light: a monitor, a coffee mug, a clipboard, a phone, a receipt spike, a shipping box, a ball cap and a label maker.
twiwd.comSharonville · Cincinnati & NKY

Build for
the Queen City.

And beyond.

Websites, custom software, ecommerce, marketing and operations for businesses that actually have to make payroll. Plus a straight answer on whether AI is worth your money yet.

Book a discovery call Pick anything on the desk.
BrandWebOperations

No loose ends.

Ecommerce & shipping efficiency WebOperations consulting & margin leaks OperationsAI consulting, minus the hype OperationsLogo & brand identity design BrandBrand merchandise & hat patches BrandLocal search & marketing BrandCustom software & automation WebWebsite design & development Web
Ecommerce & shipping efficiencyWebOperations consulting & margin leaksOperationsAI consulting, minus the hypeOperationsBrand merchandise & hat patchesBrandLocal search & marketingBrandCustom software & automationWebWebsite design & developmentWeb

What's broken?

Tick the one that sounds like you.

Pick the problem that sounds like your business

That's what I would do.

  1. Find the one thing you do that nobody else around here does.
  2. Build the look around it: the mark, the colors, the sign on the door.
  3. Put it everywhere a customer touches you, from the site to the cap.
Book a discovery call 30 min / no pressureStart the brand snapshot

Illustration · fictional business

Before

LAWN SERVICE

Welcome to our website!!

Quality work. Fair prices. We do mowing, trimming, mulch and MORE!

Call today for a FREE estimate!!!

Click here for more info

Visitors: 000417

After
StraightedgeBook a walk

Edges you could set a ruler by.

Lawn & yard care

Free yard walk

That's what I would do.

  1. Watch where visitors leave, and find out why.
  2. Rewrite the first screen so a stranger gets it in five seconds.
  3. Give every page one clear next step: call, book or buy.
Book a discovery call 30 min / no pressureSee websites

Illustration · fictional business

Before

Home | About Us | Products | Contact Us

Welcome to our website!

We have proudly served the community for many years. Please browse our site.

Learn more

*** SITE UNDER CONSTRUCTION ***

After
Bolt & BoardDirections

Since your grandfather needed a bolt.

Hardware · lumber · keys cut

Open till 7 · Get directions

That's what I would do.

  1. Walk the work with you and find where the same thing gets typed twice.
  2. Fix the handoffs first. Pick the tools second.
  3. Use AI where it earns its keep, and say so when it doesn't.
Book a discovery call 30 min / no pressureSee operations

Choose what fits. Skip what doesn't.

Turn long meeting notes into a draft summaryAI + human review
Send a reminder when an invoice is overdueA simple automation
Handle an upset customer's unusual requestA person with judgment

What's possible.

Seven desktop apps, designed and built in-house. The same hands build yours.

VectorBrain

An AI workspace: chat, documents, media and code in one place.

Every client gets the whole kit.

Hire me for anything and the apps come with it. Need one shaped around how your shop runs? That's a project, quoted straight.

See VectorBrain

I've been the person who had to make it work.

Lee Franks

Lee Franks · Founder

Meet the person behind the work

Twenty-five years running operations — restaurants with full P&L, asset auctions for banks and the FDIC, a warehouse for a large internet sales company, and a sales floor in the boating industry. I have been the person the software was sold to, and the person who had to make it work anyway.

25 years of operations management

Restaurants & hospitalityFull P&L
Asset auctionsFor banks and the FDIC
Warehouse operationsFor a large internet sales company
Sales floorsIn the boating industry

That experience comes to your project.

  1. Restaurants & hospitalityFull P&L
  2. Asset auctionsFor banks and the FDIC
  3. Warehouse operationsFor a large internet sales company
  4. Sales floorsIn the boating industry

That experience comes to your project.